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1:
Submit a short paper in which you develop a mission statement for a fictitious nonprofit agency that you could see yourself working at in the future. Describe the agency and its potential goals. Review the sample strategic plans provided in the Final Project Guidelines and Rubric to stimulate your thinking as you consider what the mission statement should be for your fictitious agency. Then, write a paragraph explaining how your mission statement will be effective in driving the agency to successful service delivery. How can you ensure that the agency maintains a strategic focus on this vision and its target population?

2:
Submit a draft of Section I (Introduction) using one of the sample strategic plans that you selected from the examples included in the Final Project Document. This draft should be as detailed as possible to allow the instructor to provide significant feedback. Integrate the following elements into your introduction:

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Describe the agency in terms of the current workforce structure, budget, and funding.
Justify the implementation of the plan using the above description of the workforce structure, budget, and funding’s impact on the agency’s culture. Consider the plan’s potential impact on the programs offered by the agency.
Describe how the agency’s mission was considered when creating the plan.
Describe how current trends in human service delivery influenced the creation of plan.
Identify how the plan will alter the state of the agency.

If your selected strategic plan does not include all of this information, you may add your own relevant and appropriate facts that would align with the plan and support the final project.

In addition, submit a bibliography identifying sources you plan on using for your final project. Choose two to three academic sources.
hse_320_final_project_guidelines_and_rubric.pdf

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HSE 320 Final Project Guidelines and Rubric
Overview
The final project for this course is the creation of an Organizational Change Project Proposal in the form of a written report, PowerPoint using speaker notes, or
Prezi or voice recording with a transcript.
It is important to be aware of how an organization functions internally as well as its role in the community and in relationship with other community
organizations. A primary responsibility of leaders in human service agencies is to set appropriate goals and initiatives based on a community needs assessment. It
is the goals and initiatives set forth in a strategic plan that address challenges that frequently arise around personnel, funding, and budget limitations.
Additionally, having an acute awareness of the areas where organizational systems and associated laws and rules are in direct conflict with professional ethics is
critical to providing quality, ethical, and appropriate services.
In this course, you will model the role of a program manager at a small nonprofit human services agency. You will demonstrate your ability to craft a proposal
that will influence the organization’s programmatic services, culture, workforce structure, and funding while maintaining legal and ethical standards for human
services professionals.
The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Two, Three, and Five. The final submission is due in Module Seven.
In this assignment, you will demonstrate your mastery of the following course outcomes:




Illustrate decision making consistent with legal and ethical standards for human services professionals that address needs created by gaps in budgeting
and funding
Recommend adjustments to human services programs that inform improvements to service delivery
Evaluate principles of organizational behavior and personnel management for their influence on the culture of the work environment in human service
agencies
Explain the ability of strategic planning to address current trends in human services for meeting the needs of individuals, families, and the community
Prompt
You have just been promoted to program manager in a small nonprofit human services agency. The director of the agency has tasked you with creating a proposal,
aligned with the agency’s new strategic plan, that addresses growing concerns about the culture of the organization, most recently described as “toxic.” During the
past year, 10 employees have left due to problems in getting along with coworkers, poor job satisfaction, and the conclusion of grant funding. Please select one of
the following sample strategic plans for use in your final project. You will use this selected strategic plan to inform your own supporting proposal for the agency.
Below you can review the mission and value statements of several organizations:
 UNICEF
 American Red Cross
 Virginia Department of Social Services
 Catholic Medical Center
Below are full strategic plans for several organizations:
 UNICEF
 American Red Cross
 Virginia Department of Social Services
 Catholic Medical Center
Your previous position within the organization has provided you with the opportunity to experience the gaps and inadequacies of the current workforce
structure. As a result, you are prepared to present a proposal to guide the agency’s efforts to recruit and retain an outstanding workforce and acquire adequate
funding to sustain the necessary programmatic growth needed to improve service delivery. You are expected to present your ideas to the director in preparation
for the board of directors’ meeting.
Prepare your Organizational Change Project Proposal in the format best designed to articulate your recommendations: written report, PowerPoint using speaker
notes, or Prezi or video recording with a transcript.
The following critical elements represent the outline of the proposal you are tasked with creating. Your proposal will have three parts: I. Introduction, II.
Workforce Structure, III. Budget and Funding, and IV. Conclusion.
Specifically the following critical elements must be addressed:
I.
Introduction to the Proposal
a) Describe the agency in terms of the current workforce structure, budget, and funding. How do they impact the culture of the agency? Consider
how the agency’s culture impacts the programs offered by the agency.
b) Justify the implementation of the proposal using the above description of the workforce structure, budget, and funding’s impact on the
agency’s culture. Consider the proposal’s potential impact on the programs offered by the agency.
c) Describe how the agency’s mission was considered when creating the proposal. What is the relationship between the agency’s mission and the
community? Consider how the current state of the agency might impact its mission if concerns are not addressed.
d) Describe how current trends in human service delivery influenced the creation of proposal. How might this influence impact costs and the
quality of services? Consider how impacting costs and quality of service could affect the community.
e) Identify how the proposal will alter the state of the agency. What are the key ideas in the proposal that will positively impact programmatic
service delivery now and in the future? You might also consider the historical and current trends in human services delivery.
II.
Workforce Structure: Provide information regarding personnel. Include the structure, culture, retention, recruitment, and current trends in the field of
human services.
a) Explain how the agency’s workforce structure and culture were considered when creating the proposal. Consider relationships between the
agency’s workforce culture and its ability to provide comprehensive service delivery.
b) Recommend changes to personnel that address retention and program delivery. What are some options for helping personnel become more
valuable to the agency and the community served? Consider illustrating how the retention of personnel might alter the current state of the
agency and the quality of service delivery.
c) Recommend changes to personnel that address recruitment and program delivery. What are some ideas for hiring new personnel who would be
valuable to the agency and the community served? You might also consider how the recruitment of additional personnel might alter the current
state of the agency and the quality of service delivery.
d) Evaluate how the proposal aligns with current trends in human services. Provide details showing how human resources might be maximized to
best meet the needs of the community. Consider addressing how current models might positively impact the agency’s culture.
III.
Budget and Funding: Provide information regarding how budget and funding impact the delivery and quality of programs and grant funding.
a) Based on the relationship between the agency’s budget and the delivery of services, explain the need for maintaining a budget based on ethical
standards in human services. Provide examples of ethical decisions that will improve the agency’s service to the community. Consider including
relevant standards in human services to support claims.
b) Describe how decisions regarding personnel changes and the agency’s budget influence the quality of program services. You might also think
about which ethical standards in human services address this influence.
c) Analyze the relationships between grant funding and the delivery of services. How does grant funding help address gaps in agency budgets?
Consider the laws and regulations in relation to grant compliance.
d) Describe how the proposal may impact future funding sources. You might also think about historical and current trends in human services
programming, workforce structures, and funding.
IV.
Conclusion of the Proposal
a) Summarize how the proposal may positively impact future program service delivery at the agency. What parts of the proposal influence the
culture and future programs at the agency? Consider using relevant ethical standards in human services to support your claims.
b) Summarize how the proposal aligns with current trends in human service delivery and the benefits to the community. Consider justifying claims
using real-world examples.
Milestones
Milestone One: Draft of Introduction and Bibliography
In Module Two, you will submit a draft of Section I (Introduction) using the sample strategic plan that you have selected. This draft should be as detailed as
possible to allow the instructor to provide significant feedback. If your selected strategic plan does not include all of the information listed in the critical elements
for this milestone, you may add your own relevant and appropriate facts that would align with the strategic plan and support the final project. In addition, submit
a bibliography identifying sources you plan on using for your final project. Choose at least two to three academic sources.
If you have selected to submit your introduction in the written report format, it should be no more than one to two pages in length. If you have selected to
submit your introduction in the PowerPoint format, it should be no more than three slides with at least two paragraphs of speaker notes per slide. If you have
selected to submit your introduction in Prezi or video format, it should be no more than two minutes. This milestone is graded with the Milestone One Rubric.
Milestone Two: Draft of Workforce Structure
In Module Three, you will submit a draft of Section II (Workforce Structure) using the sample strategic plan that you have selected. This draft should be as
detailed as possible in order to allow the instructor to provide significant feedback. The draft should also incorporate the research you have performed up to this
point and the workforce structure description as provided in Milestone One. If your selected strategic plan does not include all of the information listed in the
critical elements for this milestone, you may add your own relevant and appropriate facts that would align with the strategic plan and support the final project.
If you have selected to submit Milestone Two in the written report format, it should be two to three pages. If you have selected to submit Milestone Two in the
PowerPoint format, it should be four to six slides with speaker notes. If you have selected to submit Milestone Two in the Prezi or video format, it should be no
more than four to six minutes. This milestone is graded with the Milestone Two Rubric.
Milestone Three: Draft of Budget and Funding
In Module Five, you will submit a draft of Section III (Budget and Funding) using the sample strategic plan that you have selected. This draft should be as detailed
as possible to allow the instructor to provide significant feedback. The draft should also incorporate the research you have conducted up to this point and the
description of the budget and funding as provided in Milestone One. If your selected strategic plan does not include all of the information listed in the critical
elements for this milestone, you may add your own relevant and appropriate facts that would align with the strategic plan and support the final project.
If you have selected to submit Milestone Three in the written report format, it should be two to three pages. If you have selected to submit Milestone Three in
the PowerPoint format, it should be four to six slides with speaker notes. If you have selected to submit Milestone Three in the Prezi or video format, it should be
no more than four to six minutes. This milestone is graded with the Milestone Three Rubric.
Final Submission: Organizational Change Project Proposal
In Module Seven, you will submit your Organizational Change Project Proposal in the form of a written report, PowerPoint using speaker notes, or Prezi or voice
recording with a transcript. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation
of feedback gained throughout the course. This milestone will be graded using the Final Project Rubric.
Deliverables
Milestone
Deliverable
Module Due
Grading
Two
Graded separately; Milestone One Rubric
1
Draft of Introduction and Bibliography
2
Draft of Workforce Structure
Three
Graded separately; Milestone Two Rubric
3
Draft of Budget and Funding
Five
Graded separately; Milestone Three Rubric
Seven
Graded separately; Final Project Rubric
Final Submission: Organizational Change
Project Proposal
Final Project Rubric
Guidelines for Submission: Prepare your Organizational Change Project Proposal in the format best designed to articulate your recommendations (select from the
options below) with at least four references cited in APA format:



PowerPoint using speaker notes of 10–15 slides with at least two paragraphs of speaker notes per slide
Prezi or video recording with a transcript of 10–15 minutes in length
Written report of five to seven pages, double-spaced, with one-inch margins and 12-point Times New Roman font
Critical Elements
Exemplary (100%)
Introduction: Current Meets “Proficient” criteria, and
State of the Agency details include how the agency’s
culture impacts human services
programs
Introduction: Impact Meets “Proficient” criteria, and
Justifies the Proposal details include the potential
impact on programs offered by
the agency
Introduction: Agency Meets “Proficient” criteria and
Mission
includes how the current state
might impact the mission if
concerns are not addressed
Proficient (85%)
Describes the agency in terms of
current workforce structure,
budget, and funding and their
impact on its culture
Needs Improvement (55%)
Describes the agency in terms of
current workforce structure,
budget, and funding and their
impact on its culture, but details
are incomplete or cursory
Justifies the proposal using
Justifies the proposal using
previous description of workforce previous description of workforce
structure, budget, and funding’s structure, budget, and funding’s
impact on the agency’s culture
impact on the agency’s culture,
but details are irrelevant or
cursory
Describes how the agency’s
Describes how the agency’s
mission was considered when
mission was considered, but
creating the proposal, including
details lack the relationship to
the relationship between the
the community or are cursory
mission and the community
Not Evident (0%)
Does not describe the agency in
terms of current workforce
structure, budget, and funding
and their impact on its culture
Value
6.4
Does not justify the proposal
using previous description of
workforce structure, budget, and
funding’s impact on the agency’s
culture
6.4
Does not describe how the
agency’s mission was considered
when creating the proposal
6.4
Introduction: Trends Meets “Proficient” criteria, and
in Human Service
details include the effect on the
Delivery
community
Introduction: State of
the Agency
Workforce Structure:
Structure and Culture
Workforce Structure:
Personnel and
Retention
Workforce Structure:
Personnel and
Recruitment
Workforce Structure:
Current Trends
Budget and Funding:
Delivery of Services
Describes how current trends in
human service delivery
influenced the creation of the
proposal, including the costs and
quality of services
Describes how current trends in
human service delivery
influenced the creation of the
proposal, but details lack the
costs and quality of services or
are cursory
Meets “Proficient” criteria, and
Identifies how the proposal will
Identifies how the proposal will
details include historical and
alter the state of the agency,
alter the state of the agency but
current trends in human services including impacts to present and details lack present or future
delivery
future program service delivery
program service delivery or are
cursory
Explains how the agency’s
Meets “Proficient” criteria, and
Explains how the agency’s
workforce structure and culture workforce structure and culture
details include relationships
between the agency’s workforce were considered when creating
were considered when creating
culture and its ability to provide the proposal
the proposal, but details lack
comprehensive service delivery
relevance or are cursory
Recommends changes to
Recommends changes to
Meets “Proficient” criteria and
personnel that address retention personnel that address retention
includes how the retention of
personnel might alter the state of and program delivery and how to and program delivery, but details
help personnel become more
either do not address how to
the agency and the quality of
help personnel become more
valuable to the agency and
service delivery
community
valuable to the agency and
community or are cursory
Meets “Proficient” criteria and
Recommends changes to
Recommends changes to
includes how the recruitment of personnel, addressing
personnel that address
recruitment and program
personnel might alter the state of recruitment and program
the agency and the quality of
delivery, including ideas for hiring delivery, but details either lack
ideas for hiring new personnel or
service delivery
new personnel
are cursory
Meets “Proficient” criteria, and
Evaluates how the proposal aligns Evaluates how the proposal
details address how current
with current trends in human
aligns with current trends in
models might positively impact
human services, but details lack
services using details showing
the agency’s culture
how human resources might be
how human resources might be
maximized or are cursory
maximized to best meet the
needs of the community
Meets “Proficient” criteria and
Explains the need for maintaining Explains the need for maintaining
cites relevant ethical standards in a budget based on ethical
a budget based on ethical
human services to support claims standards in human services
standards in human services, but
using examples of decisions that details either lack examples of
will improve service to the
decisions that will improve
community
service to the community or are
cursory
Does not describe how current
trends in human services delivery
influenced the creation of the
proposal
6.4
Does not Identify how the
proposal will alter the state of
the agency
6.4
Does not explain how the
agency’s workforce structure and
culture were considered when
creating the proposal
6.4
Does not recommend changes to
personnel that address retention
and program delivery and how to
help personnel become more
valuable to the agency and
community
6.4
Does not recommend changes to
personnel that address
recruitment
6.4
Does not evaluate how the
proposal aligns with current
trends in human services
6.4
Does not explain the need for
maintaining a budget based on
ethical standards in human
services
6.4
Budget and Funding: Meets “Proficient” criteria and
Describes how decisions
Quality of Services cites relevant ethical standards in regarding personnel changes and
human services to support claims the agency’s budget influence the
quality of program services
Budget and Funding: Meets “Proficient” criteria and
Grant Funding
cites appropriate laws and
regulations in relation to grant
compliance
Analyzes the relationships
between grant funding and the
delivery of services, including
how grant funding helps address
gaps in agency budgets
Budget and Funding: Meets “Proficient” criteria and
Future Funding
includes historical and current
Sources
trends in human services
programming, workforce
structure, and funding
Conclusion: Future Meets “Proficient” criteria, and
Program Service
details include relevant ethical
standards in human services to
Delivery
support claims
Describes how the proposal may
impact future funding sources
Conclusion: Tre …
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