Write a proposal and report for Integrated Management Project in “Ministry of Environment and Climate Affairs” in Sultanate of Oman. Read the information below: Proposal: (500 words) Write a short proposal of 350-500 words which identifies and describes a current workplace (Ministry of Environment and Climate Affairs) problem or issue; theories, tools and techniques available to provide a business solution; and how the various parts of the business / organisation come into play, i.e. the integrated nature of the problem is critical here. It is important that you should identify the problem within your own organisation. In-text references and citations are not required at this stage. Report: (3000 words) The second part of IMP is a 3000-word submission.You should produce a report that: Identifies an issue in your organisation that has multiple and varied approaches to its resolution. The issue need not be one of failure but may be a challenge facing an organisation. This should be current or impending but not a past issue. You will identify and integrate a range of theories and techniques drawn from multiple appropriate disciplines in the creation of appropriate solutions. So, how will you approach this assessment? Answer: Explain which theories, tools and techniques are being used and justify their choices. Also, explore the approaches to manage the change that you are going to recommend – Hard and Soft methodologies.Remember the integrated nature of the problem is critical here. In-text references and citations are required at this stage. Once you have framed the problem you will identify and discuss theories, models and paradigms related to the problem. Make sure that you look at the problem from different points of view and relate them to your learning from as many different units. For example: • People – LMP, LP, MCI – how does your problem/ solution impact on the team & company? Performance, leadership, managing creativity/innovation etc. • Financial aspect – AfL – How will your solution improve/ impact positively on the financial aspect of the company? • Marketing – How does your problem/solution impact on the marketing dimension? • Strategy – From the Strategy unit (Business Strategy) TCGC (locating your problem / organisation within the wider context of global business/ sector – macro-environmental impact – PESTEL, etc.) or business models and strategies from the unit on Entrepreneurship and Small Business • Operations Management – How does the problem/solution impact on the supply chain, procurement and operational management issues? • Project management – Consider the models for managing change and other project management theories or models. Can any of these be applied to your problem area? You may use the soft and hard systems approach within this context. Is there any other approach that would be appropriate? If so, present it (with appropriate referencing) and explain how and why it is more suitable to the task at hand. This is not an exhaustive list and may want to broaden the range of theories as you see fit. Also, the final choice will also be selective to make sure the integrated approach is relevant. And should justify the selection. *** Word count: 3450 words *** In-Text Citation and References using Harvard style *** Not less than 23 references required *** I’ve uploaded attachments related to this assignment.
systems_approach_imp_guided_learning.pdf
system___boundary.pdf
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Integrated Management Project
Why is it called IMP
• You have to integrate all the knowledge
learned across different units
• You have to demonstrate problem-solving
skills that are relevant for management
• You have to think like consultants
• Apply method to understand madness
What you have to do?
• You have to identify a critical business
problem
• You have to choose between different
methodologies (approaches) to analyze the
problem – Hard or Soft methodology
• You are required to provide recommendations
Problem or Opportunity-1
• Identification of
problem
• Agreement
• Re-definition of
problem
Analysis of the problem-2
Use of methodologies or systems
Different Methodologies
• Hard Systems Approach
Tangible
processes
Thought
process
Identify Objective and Constraints-3
• Clarification of problem is important
• Agreement is important
• Commitment is important
Generation of Routes to Objectives-4
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Idea Generation
Imaginative
Free thinking stage
Quantity is the key
Formulating measures of
performance-5
Do need to measure?
Can we measure ?
Developing Options-6
• Routes to achieving the objectives identified
in stage 4
• Costs-benefit analysis
• Technical know-how
Option Testing-7
• Use of matrix to measure on multiple
dimensions
• Does it meet the objectives
• Organizational feasibility
• Technical feasibility
• Financial feasibility
Choice-7
• Fine tuning
• Qualitative nuances
Implementation-9
• Design and develop tasks
• Allocate resources
• Problem solving model
Methodology
• Systems Approach
Soft System Approach
• People are integral to problems
• Problems and solutions are perceptual
• Problems and solutions are relative and
subjective
• Problems are messy-linked to group of
systems
• Analyst/researcher is integral to the system
Problem definition
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Unstructured
Definition is difficult, its complex
Precision may be lacking
Different people have different
ideas/perceptions
Problem Analysis
• Rich picture
• Extract issues
Relevant systems and root definitions
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Linked to many systems
Complexity
Conceptual model
Debate and desirable changes
Implement changes
Tools –modeling, diagramming, creativity
Tools for Hard Systems
Swimlane Process Mapping
Hard Systems Tools
• Process costing techniques
• Costs of each process (iteration)
• number of iterations x (man-time for each
task x an hourly rate)+other costs)
Hard Systems Approach
Cultural Web
Mc Kinsey’s 7S
Hard Systems Tools
• Stakeholder Power Matrix
Soft Systems Tools
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Problem Solving Techniques
Alternative Nominal Group technique
Alternative Scenarios
Values and Reframing of values
(Negative poles and positive poles)
E.g. ‘I am very excited about my work’
What can be negative pole for this…?
Soft Systems Tools
Example of value reframing
A farmer who had just acquired a stallion came to the Zen master in distress,
saying: ‘Master, the horse is gone, the horse is gone!’ for the stallion had run
away. The master replied: ‘Who knows if it is good or bad?’ The farmer returned to
his work feeling sad and miserable. Two days later the stallion turned up and
brought with him two mares. The farmer was overjoyed and went back to the
master, saying: ‘The horse is back and has brought two mares with him!’ The
master replied: ‘Who knows if it is good or bad?’ Three days later the farmer was
back crying, because his only son, his only helper on the farm, had been thrown by
one of the mares, and his back had been broken. He was now in plaster and could
do no work. Again the master replied: ‘Who knows if it is good or bad?’ A few days
later soldiers came conscripting all the young men in the area. But they left the son
because he was in plaster.
Soft Systems Tools
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Assumptions surfacing
Questioning routines, behaviors and beliefs
Task Network
Fishbone diagram
Fish Bone Diagram
Soft Systems Tools
• Basic Laddering
• Example: How to build on the idea of increased pay in a discussion
about productivity.
• Laddering down
• Make it specific: ‘In what specific ways might we increase pay?’
Examples might include
• improved productivity rates, Christmas bonuses etc.
• Each of these examples could itself become even more specific, for
instance, ‘In what
• specific ways might we improve productivity rates?’
• Laddering up
• Make it general: ‘To what general categories does increased pay
belong?’ or ‘Of what is increased pay an example?’
…
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