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OverviewFor this Short Answer Assessment, you will answer a series of short answer items to demonstrate your understanding of how to apply ethical principles when managing people. Several code of ethics documents are provided via web links. Peruse these documents, then complete the Assessment.InstructionsAccess the following to complete this Assessment:
Sample Codes of Ethics Documents:

Oracle
Citigroup
Verizon
CVS
Top 10 Companies’ Code of Ethics and Conduct

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LM009 Short Answer Submission Form (with Rubric)
Academic Writing Expectations Checklist
To complete this Assessment:
Download the Academic Writing Expectations Checklist to use as a guide when completing your Assessment. Responses that do not meet the expectations of scholarly writing will be returned without scoring. Properly formatted APA citations and references must be provided where appropriate.
Download the LM009 Short Answer Submission Form, which includes the Rubric for this Assessment. Complete the form adhering to the criteria presented in the Rubric.
This Assessment requires submission of one (1) document, a completed Short Answer Submission Form. Save this file as LM009_firstinitial_lastname (for example, LM009_J_Smith). When you are ready to upload your completed Assessment, use the Assessment tab on the top navigation menu.
lm009_sa_form_with_rubric2__1_.docx

038400.pdf

cvscmkcodeofconduct.pdf

untitled.pdf

verizon_code_of_conduct.pdf

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LM009: Applying Ethical Standards
Short Answer Submission Form
Your Name: First and last
Your Email address: Your email here
Instructions
This Competency includes a Short-Answer Response Assessment. Write your response to each prompt below in the space provided. The Rubric,
which will be used by the Competency Assessor to evaluate your responses, is beneath the prompts. Carefully review the Rubric rows associated
with each prompt to provide a complete response.
When writing your response, begin typing where it reads “Enter Your Response Here.” Write as much as needed to satisfy the requirements of
the prompt (as defined in the Rubric). Be sure to support your responses with connections to professional sources.
Your Assessment responses require references (in APA style) to support your thinking. You will list your references at the end of this template
where “References” are noted. If you need additional information regarding how to correctly cite, and/or reference sources, please visit the
Walden Writing Center at http://academicguides.waldenu.edu/writingcenter/apa/citations
To learn more about effective paraphrasing strategies, visit the Walden Writing Center at
http://academicguides.waldenu.edu/writingcenter/evidence/paraphrase/effective
©2015 Walden University
1
Review the following example item and response for a sample that meets expectations.
Sample Prompt:
Choose a definition of organizational culture, and explain whether you agree or disagree with the definition. Use examples from your
own professional experience to support your response.
Response:
Whitehurst (2016) explained “organizational culture is defined by how people in an organization interact with each other” (para. 2).
While I agree that this is one aspect of organizational culture, the definition does not capture the complex factors that contribute to
organizational culture. When I started my first job after finishing my undergraduate degree in business, I worked for an organization
whose main headquarters were in Dubai. When I traveled to Dubai for the first time, I realized that the culture of the Dubai office was
largely influenced by the society’s culture in Dubai. I found that the organization lacked one cohesive culture and that, depending on
regional locations, each office had its own culture. International organizations often face many challenges in maintaining a cohesive
organizational culture (Watkins, 2013). I found this observation to be true in my experience. For example, the Dubai office seemed to
endow their employees with more allowance for self-direction when compared with our domestic offices. Although people’s
interactions with one another contributed to the organization’s culture, there were other factors like location, management style, and
societal norms that impacted a business culture as well.
References
Watkins, M. D. (2013, May 15). What is organizational culture? And why should we care. Harvard Business Review. Retrieved from
https://hbr.org/2013/05/what-is-organizational-culture
Whitehurst, J. (2016, October 13). Leaders can shape company culture through their behaviors. Harvard Business Review. Retrieved from
https://hbr.org/2016/10/leaders-can-shape-company-culture-through-their-behaviors
Note: References are included at the end of a Short-Answer Assessment but are included here as an example of an accurate APA
reference list.
©2015 Walden University
2
To help guide employees toward ethical and legal conduct, many companies provide their employees with a Code of Ethics or a Code of Conduct,
much like the samples provided with this Assessment. In addition to stating the company’s principles, its mission, and its values, and codes of
conduct often articulate attitudes or behaviors that are expected of employees, such as trust, honesty, integrity, and transparent
communication. Read the “Sample Code of Ethics and Business Conduct” document and review any codes of ethics/conduct provided by your
employer. With these codes in mind, read the scenarios below and respond to each item.
Note: Sub-Competencies 1 and 2 are assessed multiple times.
Scenario 1: The Community Members
A hypothetical Spanish-language classified advertisements website, Vivos.com, attracts its users with sections like community, housing,
personals, for sale, and events where anyone can upload posts at no charge. Vivos.com only generates revenue when client companies pay to
post employment opportunities in the jobs section. One day, an employee assigned to proctor the community section notices that a new topic
targeting Vivos.com’s biggest corporate client is generating a long thread of negative comments. The discussion thread reads a lot like a petition
and states that Vivos.com’s biggest client is guilty of a disingenuous and cynical attempt to paper over hiring practices that exclude minorities,
particularly Latinos. The discussion states that the client has seldom, if ever, hired a single applicant who has applied through the Vivos.com
website even though the client advertises high-paying career opportunities there. The petition is calling on Vivos.com and the client for greater
transparency.
Vivos.com’s mission statement says that the website strives to connect and empower an often underserved Spanish-speaking community. The
client pays to post several job advertisements every quarter and has recently been in the news for questionable hiring practices.
Imagine that you will be the one to decide Vivos.com’s response.
1.
2.
3.
4.
Describe your ethical and legal business solution and provide three sound reasons in support of your solution.
Describe three actions that you will take to implement your solution.
Does the situation make it essential to work with the human resources department? Provide two reasons to support your decision.
Does the situation make it essential to seek legal advice? State your decision and provide two reasons to support your decision.
(3–4 paragraphs)
©2015 Walden University
3
Your Response
Enter your response here.
©2015 Walden University
4
Rubric
©2015 Walden University
5
0
Not Present
1
Needs Improvement
2
Meets Expectations
3
Exceeds Expectations
Sub-Competency 1: Demonstrate good judgment when managing issues with legal or ethical ramifications.
Learning Objective 1.1:
Determine ethical and
legal business solutions
supported by sound
reasoning.
An ethical and legal
business solution for the
case supported by sound
reasoning is not present.
An ethical and legal
business solution for the
case is present but not
clearly stated.
An ethical and legal
business solution for the
case is present and clearly
stated.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
Only two reasons are
provided to support the
business solution
described.
Three sound reasons are
provided to support the
business solution
described and are relevant
to the business context.
Response includes a
solution that is ethical and
legal, accomplishes the
objectives relevant to the
business context, aligns to
personal values, and
improves personal
standing as a leader in the
organization.
Not all reasons are
relevant to the business
context.
Response is not supported
by academic/professional
resources, or the resources
are not relevant.
©2015 Walden University
Response is supported by
relevant
academic/professional
resources.
6
Learning Objective 1.2:
Describe appropriate
actions for
implementing ethical
business solutions.
Description of appropriate
actions for implementing
an ethical business
solution is not present.
Descriptions of only two
appropriate actions for
implementing an ethical
business solution are
present.
Descriptions of three
appropriate actions for
implementing an ethical
business solution are
clearly stated.
Descriptions are vague
and/or not clearly relevant
to the business context.
The actions reflect legal
and ethical business
practices and are relevant
to the business context.
Response is not supported
by academic/professional
Response is supported by
resources, or the resources relevant
are not relevant.
academic/professional
resources.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
The actions are highly
innovative.
The actions align to
personal values and
improve personal standing
as a leader in the
organization.
Sub-Competency 2: Identify situations where it would be essential that managers work with human resource departments and seek legal
advice from qualified resources.
©2015 Walden University
7
Learning Objective 2.1:
Identify business
situations in which
working with the
human resources
department is
essential.
Response does not state
whether or not working
with the human resources
department is essential
given the business context
presented.
Response states whether
or not working with the
human resources
department is essential
given the business context
presented.
Response states whether
or not working with the
human resources
department is essential
given the business context
presented.
Only one reason for
working with the human
resources department or
not working with the
human resources
department is provided.
Two sound reasons for
working with the human
resources department or
not working with the
human resources
department are provided
and reasons are clear and
relevant to the business
context.
Reasons for working with
the human resources
department or not working
with the human resource
department are unclear
and/or not relevant to the
business context.
Response is not supported
by academic/professional
resources, or the resources
are not relevant.
©2015 Walden University
Response is supported by
relevant
academic/professional
resources.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
In the event that working
with the human resources
department is essential,
response includes an
accurate list of questions
to ask the human
resources department so
that the information
needed to make informed
business decisions can be
gathered, or in the event
that working with the
human resources
department is not
essential, response is
thoroughly supported with
examples from
professional experience or
references to authoritative
sources.
8
Learning Objective 2.2:
Identify business
situations in which
seeking legal advice is
essential.
Response does not state
whether or not seeking
legal advice is essential
given the business context
presented.
Response states whether
or not seeking legal advice
is essential given the
business case presented
Only one reason for
seeking legal advice or not
seeking legal advice is
provided.
Reasons for seeking legal
advice or not seeking legal
advice are unclear or not
relevant to the business
context.
Response states whether
or not seeking legal advice
is essential given the
business context
presented.
Two sound reasons for
seeking legal advice or not
seeking legal advice are
provided.
Reasons are clear and
relevant to the business
context.
Response is supported by
Response is not supported relevant
by academic/professional
academic/professional
resources, or the resources resources.
are not relevant.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
In the event that seeking
legal advice is essential,
response includes an
accurate list of questions
to ask legal counsel so that
the information needed to
make informed business
decisions can be gathered,
or in the event that
seeking legal advice is not
essential, response is
thoroughly supported with
examples from
professional experience or
references to authoritative
sources.
Scenario 2: A Medical Mystery
Your department is on track to make its quarterly goal, but just barely. Walking down the hall, you overhear two of your employees talking
quietly in their shared work station. One of your employees sounds upset.
Employee 1: It doesn’t look like I’m going to hit my numbers this quarter. It’s the second quarter in a row and the third time in 2 years. I heard
that employees who miss their number three times in 2 years always get fired.
Employee 2: You really shouldn’t beat yourself up. The sales targets this quarter were really high. I’m just barely going to make it myself.
Employee 1: A friend of mine recommended I go out on medical leave. I read the policy and I think I could qualify. The leave goes for about 6
months and I could use that time to find another job. I just can’t take it here anymore.
©2015 Walden University
9
As the manager of both employees, you will decide how to respond.
1.
2.
3.
4.
Describe your ethical and legal business solution and provide three sound reasons in support of your solution.
Describe three actions that you will take to implement your solution.
Does the situation make it essential to work with the human resources department? Provide two reasons to support your decision.
Does the situation make it essential to seek legal advice? State your decision and provide two reasons to support your decision.
(3–4 paragraphs)
Your Response
Enter your response here.
©2015 Walden University
10
Rubric
©2015 Walden University
11
0
Not Present
1
Needs Improvement
2
Meets Expectations
3
Exceeds Expectations
Sub-Competency 1: Demonstrate good judgment when managing issues with legal or ethical ramifications.
Learning Objective 1.1:
Determine ethical and
legal business solutions
supported by sound
reasoning.
An ethical and legal
business solution for the
case supported by sound
reasoning is not present.
An ethical and legal
business solution for the
case is present but not
clearly stated.
An ethical and legal
business solution for the
case is present and clearly
stated.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
Only two reasons are
provided to support the
business solution
described.
Three sound reasons are
provided to support the
business solution
described and are relevant
to the business context.
Response includes a
solution that is ethical and
legal, accomplishes the
objectives relevant to the
business context, aligns to
personal values, and
improves personal
standing as a leader in the
organization.
Not all reasons are
relevant to the business
context.
Response is not supported
by academic/professional
resources, or the resources
are not relevant.
©2015 Walden University
Response is supported by
relevant
academic/professional
resources.
12
Learning Objective 1.2:
Describe appropriate
actions for
implementing ethical
business solutions.
Description of appropriate
actions for implementing
an ethical business
solution is not present.
Descriptions of only two
appropriate actions for
implementing an ethical
business solution are
present.
Descriptions of three
appropriate actions for
implementing an ethical
business solution are
clearly stated.
Descriptions are vague
and/or not clearly relevant
to the business context.
The actions reflect legal
and ethical business
practices and are relevant
to the business context.
Response is not supported
by academic/professional
Response is supported by
resources, or the resources relevant
are not relevant.
academic/professional
resources.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
The actions are highly
innovative.
The actions align to
personal values and
improve personal standing
as a leader in the
organization.
Sub-Competency 2: Identify situations where it would be essential that managers work with human resource departments and seek legal
advice from qualified resources.
©2015 Walden University
13
Learning Objective 2.1:
Identify business
situations in which
working with the
human resources
department is
essential.
Response does not state
whether or not working
with the human resources
department is essential
given the business context
presented.
Response states whether
or not working with the
human resources
department is essential
given the business context
presented.
Response states whether
or not working with the
human resources
department is essential
given the business context
presented.
Only one reason for
working with the human
resources department or
not working with the
human resources
department is provided.
Two sound reasons for
working with the human
resources department or
not working with the
human resources
department are provided
and reasons are clear and
relevant to the business
context.
Reasons for working with
the human resources
department or not working
with the human resource
department are unclear
and/or not relevant to the
business context.
Response is not supported
by academic/professional
resources, or the resources
are not relevant.
©2015 Walden University
Response is supported by
relevant
academic/professional
resources.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
In the event that working
with the human resources
department is essential,
response includes an
accurate list of questions
to ask the human
resources department so
that the information
needed to make informed
business decisions can be
gathered, or in the event
that working with the
human resources
department is not
essential, response is
thoroughly supported with
examples from
professional experience or
references to authoritative
sources.
14
Learning Objective 2.2:
Identify business
situations in which
seeking legal advice is
essential.
Response does not state
whether or not seeking
legal advice is essential
given the business context
presented.
Response states whether
or not seeking legal advice
is essential given the
business case presented
Only one reason for
seeking legal advice or not
seeking legal advice is
provided.
Reasons for seeking legal
advice or not seeking legal
advice are unclear or not
relevant to the business
context.
Response states whether
or not seeking legal advice
is essential given the
business context
presented.
Two sound reasons for
seeking legal advice or not
seeking legal advice are
provided.
Reasons are clear and
relevant to the business
context.
Response is supported by
Response is not supported relevant
by academic/professional
academic/professional
resources, or the resources resources.
are not relevant.
Response demonstrates
the same level of
achievement as “2,” plus
the following:
In the event that seeking
legal advice is essential,
response includes an
accurate list of questions
to ask legal counsel so that
the information needed to
make informed business
decisions can be gathered,
or in the event that
seeking legal advice is not
essential, response is
thoroughly supported with
examples from
professional experience or
references to authoritative
sources.
Scenario 3: Managing Cogs
Linda, a new employee, asks Steve for advice. Linda is the Project Manager for the Cogs product line as well as three other product lines
scheduled to launch at the end of the year.
Linda: Hi, Steve. Do you have a minute to help me figure out a problem I found on the Cogs product line?
Steve: Sure. Tell me what the problem is.
Linda: Last week I got the invoice for the research I requested, and it cost way more than I thought it would. I’m not sure how it happened, but it
looks like the Cogs product will be way over budget.
Steve: Hmm. Okay. So how can I help?
©2015 Walden University
15
Linda: I guess I need to notify Finance and get a bigger budget approved. I’m a little nervous about asking for more money at this point. I was
wondering if you would tell me how to do it.
Steve: You don’t really have to do that. When I go over budget on one project, I can usually make up the difference by spending less than what I
budgeted on another project. That way the bottom line stays even. The bottom line is all Finance really cares about.
Linda: Doesn’t that make it harder for the people working on the other project, the one with a reduced bud …
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